Frequently Asked Questions
Everything you need to know about your Criminal Damage order.
What are your shipping options and delivery times?
We offer standard and express shipping worldwide. Domestic UK orders typically arrive within 2-3 working days, while international delivery varies by location, usually ranging from 5-10 working days.
How do I return an item for a refund or exchange?
You can return any unworn items with tags attached within 28 days of purchase. Simply use our online returns portal to generate a label and send your package back to our warehouse.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also support express checkout options like PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' services like Klarna.
How do I know which size to order?
Each product page features a detailed size guide. Our streetwear is often designed with a specific fit (e.g., oversized or slim), so we recommend checking the measurements against a garment you already own.
Can I track my order once it has been shipped?
Yes, as soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to follow your parcel's journey.
Are your products ethically manufactured?
Criminal Damage is committed to high standards of quality and ethical production. We work closely with our suppliers to ensure fair labor practices and are constantly looking for ways to improve our sustainability footprint.